OfficeGoodsHub Guides

Wireless Printer Not Detected

If your computer or phone can’t find the printer on Wi-Fi, the printer may be on a different network, not fully connected yet, or too far from the router during setup. This page explains general checks that apply to many models.

Educational guide Typical time: 10–20 min

On this page

Before you start

These checks prevent the most common “not found” situations.

Same Wi-Fi

Make sure your device is on the same Wi-Fi network you want the printer to use.

Give it time

After entering Wi-Fi credentials, some printers take 30–90 seconds to appear.

Move closer

Place the printer near the router during setup to avoid weak signal issues.

If the printer can’t connect to Wi-Fi at all, start with: Wireless printer can’t connect to Wi-Fi.

Troubleshooting steps (general)

  1. Confirm the printer is connected to Wi-Fi: Check the printer’s network menu for the Wi-Fi name (SSID).
  2. Restart printer + router: Restarting can clear temporary discovery issues.
  3. Verify the device network: Ensure your computer/phone is on the same Wi-Fi (not mobile data or guest Wi-Fi).
  4. Remove and re-add: Delete the printer from your device and add it again.
  5. Try a test print: Once added, print a small page to confirm it works.
If the printer appears but then shows “offline”, use: Printer showing offline. If it prints but jobs are stuck, see: Printer not printing.

After it appears

Once the printer shows up in your device list, confirm it is ready for printing.

Note: This is an educational website. It does not provide technical support, repair services, or live assistance.